Live Chat Support

Select a topic for more information

Billing Support
Convert to a Paid Account
Update Billing Information
Adding Operator Licenses
Adding Additional Web Sites
 
Application Support
Download Client Application
Connecting to the Client Application
Adding the Tracking Code
Client Application Options
Site Properties
Pushing Web Pages
Viewing Chat Transcripts
Email All Chat Transcripts
Canned Messages
Spell Checker
Watching Visitor Activity
Adding Users
Changing Your Status
Chatting to Visitors
Chatting to Operators
Inviting Visitors to Chat
Call Back Settings
Sending Click Fraud Warnings
Viewing Visitor Lists
Viewing Visit Detail
Search for Visitors
Changing Your Chat Graphics
Changing the Chat Window Logo
Exclusion Settings
Prospect Detection
Customer Detection
Site Entry Alerts
Chat Settings
Email Settings
Page Touching Site Status Alerts
Contact Settings
Using SSL
Tracking Without Javascript
Department Specific Chat
Creating Manual Chat Links
Firewall Settings
Waiting Messages
Available Operators
Changing Sounds
 
Reporting
Web Reports
 
Advanced Support
Server Side Tracking

Customer Service


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Glendale, CA 91202

 

Sales & Customer Service

support@clickandchat.com

 

Billing Support

billing@clickandchat.com

 

Network Status

Green

All systems are currently online and operational.

 

Implementation Help

 

Need help implementing live chat on your site? ClickAndChat can help, simply email support and our technical support department will have your code installed on your web site within 24 hours.

 

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