ClickAndChat.com includes a full set of historical traffic analysis reports. The data will build up from the day you start using ClickAndChat.com. You can access your reports by clicking the Reports button on the toolbar, then click on the Web Reports icon.
This will open your web browser with the ClickAndChat.com Web Charts login page. Enter the same User Name & Password you used for the ClickAndChat.com Client. If you're already logged into your client application, you will not have to re-enter your username and password.
You can select the Site you want to view from the Monitored Sites tree. You can also select Groups of sites. The results of any Chart or Report will be the combined results of all sites in the folder.
Searching For Visitors
Click the Visitor Search option to search for visits. Enter the search criteria and then select the 'search for' option from the drop down. You can search for IP address, DNS Name, Organization Name and Entry page. You can use % characters to do a LIKE search, for example, enter 67.% to search for any IP address beginning with 67. The report will then list all visits (on all dates) that match the criteria.
Queries
Most Charts & Reports allow you to enter a Date Range in the From and To date entries. When you start Charts & Reports the date range defaults to Jan 1st for the current year to the present date. If you change a date click the Refresh button to update the chart or report. You can also move back or forward by 1 day, week, month or year.
Charts that chart by date can also show data grouped by Day, Week or Month. When viewing visitor traffic reports by date it’s often useful to just concentrate on weekdays – since Saturdays & Sundays will always have lower figures. Click the Exclude Weekends to exclude results for Saturdays & Sundays from the view.
Exporting To Excel
Live stats, visitor lists and reports can be exported to Microsoft Excel. Click the button at the bottom of the page. The Excel file will then be automatically downloaded to your machine. Excel will then start with the downloaded file.
