Viewing Chat Transcripts

To view past chat transcripts select the Chat Sessions button from the Client Application:

A new window will then appear that will allow you to view chat transcripts based on a specificed date range:

Customer Service

Available M-F 8 AM to 6 PM PST

(888) 456-1147

1010 N Central Ave. Suite 316

Glendale, CA 91202

Sales & Customer Service

support@clickandchat.com

Billing Support

billing@clickandchat.com

Support Topics

Billing Support

Convert to a Paid Account

Update Billing Information

Adding Operator Licenses

Adding Additional Web Sites

Application Support

Download Client Application

Connecting to the Client Application

Adding the Tracking Code

Client Application Options

Site Properties

Pushing Web Pages

Viewing Chat Transcripts

Email All Chat Transcripts

Canned Messages

Spell Checker

Watching Visitor Activity

Adding Users

Changing Your Status

Chatting to Visitors

Chatting to Operators

Inviting Visitors to Chat

Call Back Settings

Sending Click Fraud Warnings

Viewing Visitor Lists

Viewing Visit Detail

Search for Visitors

Changing Your Chat Graphics

Changing the Chat Window Logo

Page Touching Site Status Alerts

Contact Settings

Using SSL

Tracking Without Javascript

Department Specific Chat

Creating Manual Chat Links

Reporting

Advanced Support

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