Creating Manual Chat Links

You can place standard 'click to chat' hyperlinks on your web pages or email signature in addition to the 'click to chat' graphic. To do this simply create links to:

 

http://{server}/chat/chatstart.htm?domain={domain}

 

Where {domain} is your domain name as setup in ClickAndChat.com and {server} is the ClickAndChat.com server IP address or DNS that you are connecting to.

 

If you are using department specific chat you can add a &department={department} to the above URL.

 

To change the language of the chat window add a &lang={lang} to the above URL. Where {lang} is:

 

en - English
fr - French
ge - German
nl - Dutch
it - Italian

 

To change the background image used for the chat window add a &bg={url}. Where {url} is the full URL to a custom GIF file that you want to use:

 

Full example:

 

http://myserver.com/chat/chatstart.htm?domain=www.mysite.com
&department=sales&lang=fr&bg=http://www.mysite.com/images/chat.gif

 

A simple 'Click To Chat' text link would therefore be:

 

<a href="http://myserver.com/chat/chatstart.htm?domain=
www.mysite.com>Click Here To Chat</a>

 

Using A Sized Window
This example uses a Javascript Window Open command to open the chat in a correctly sized browser window, without any address bar or toolbar:

 

<a href="http://myserver.com/chat/chatstart.htm?domain=www.mysite.com" onclick="javascript:window.open('http://myClickAndChat.comserver.com/chat
/chatstart.htm?domain=www.mysite.com','new_win','width=484,height=
361');return false;">Live Help</a>

 

You can use any HTML link format you choose.