You can send an 'Invite' request to any visitor. The visitor will see a graphic appear on their browser and move across the screen once before disappearing. The Visitor can either close the graphic or click it to start a chat session. You can use the default invite graphic or create your own. The invite itself is not a popup so it will bypass pop-up blockers.
To send an invite request to a visitor simply right-click the visitor in the Current Visitors list and choose Send Invite from the popup menu.
The Invite will appear on the visitors browser as a graphic file:
This will move across the page stopping at the right hand side for a few seconds before moving back to its original position. It will then disappear after a few more seconds. The visitor can close the invite by clicking the close X. If they click the button the chat window will open.
You can change this graphic to one of your own design by opening your Site Properties:
(click to enlarge)
Changing The Start Position
By default the invite graphic will appear on the visitors browser at the top of the screen. You can change this position via your Client. Open the Site Properties and select the Chat tab. In the Invite Position box enter the pixel position relative from the top of the browser window that the graphic should appear. The position will be the same even if the visitor has scrolled down the page - so they will always see it.
Automatically Inviting
ClickAndChat.com can automatically send invite requests to visitors that it detects as 'Prospects'. A prospect is a visitor that has viewed a set of key pages either during a single visit or over several separate visits.
Sending Custom Invites
You can also send custom text invites to visitors, where each invite can use a custom message. Select Send Text Invite from the popup menu. Enter your custom message and click the Send button. You can replace the default border graphic with you own.
