Canned Messages

Canned Messages are local to the operator's computer, they can be controlled by opening the ClickAndChat.com Options window:

 

 

Then by selected the Canned Responses tab:

 

 

The Canned Responses tab allows you to setup pre-set chat responses to save typing.

 

You can create any number of Subjects. Each subject can contain any number of Responses. Whilst chatting you can click the Canned Responses button to select pre-set responses from Subject sub-menus.

 

You can also add to the Canned Responses lists whilst you are chatting. If you have entered a response that you think you may use again, simply click the Canned Responses button and select Add Text from the relevant Subject sub-menu.