The Client main window contains the Sites Tree, 4 tabs: Current Visitors, ClickAndChat.com Today, Summary & Other Operators and the Toolbar. The Sites Tree shows the domains which you are monitoring. You can monitor multiple domains from the same Client. Click a site in the Sites Tree to view visitor information for the site in the Today, Summary & Current Visitors list. Click 'All Sites' to combine the results of all sites being monitored. If you right-click a site in the Sites Tree you can edit the site Properties.
The ClickAndChat.com Today View
This view shows a summary for the site for the current day so far. You can also view totals for previous days. Use the < & > buttons on the Toolbar to change the date being displayed. You can also press the PgUp & PgDn buttons. Press the Home button to switch back to the current day.
The Summary View
This view shows a summary of visitor totals for the current month compared to the same period last month. A chart is also show that shows total visitors for each day this month compared to last months totals.
The Current Visitors View
This view shows the current visitors on your web site. The list contains the following columns:
(click to enlarge)
Grouping Current Visitors
By default visitors are shown in the order that they entered your site. You can group visitors into logical groups using the Group By button.
Auto Preview
The Auto Preview button enables the visitors Referrer, Country, Region and Organization name to be shown below the visitor line in the current visitors view.
The Popup Menu
You can right-click any visitor in the Current Visitors list to show the Popup menu:
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- Open Referrer - opens the visitors referring web site in your browser.
- Open Current Page - opens the page the visitor is currently viewing in your browser.
- View Visit Detail - shows the full visit detail (pressing ENTER on a visitor will also show this window).
- Invite - sends an 'Invite Request' to the visitor.
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Filtering Current Visitors
The Filter button enables you to set a filter for your current visitors display. The filter is then set to the ClickAndChat.com Server. ClickAndChat.com will then send only those current visitors that match the filter to your client display. You can set a different filter for each monitored site. Each user of the ClickAndChat.com Client can have their own filter settings
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Click Enable Current Visitor Filter to switch of the filter.
You can then set various options for the filter. In the above example we are choosing to show only New Prospect visitors that entered the site via the 'Google Adwords' alert and that have 'United States' in their location and have the word 'stats' in their referrer or keywords.
