Privacy Policy
We are committed to your privacy. This Privacy Policy details how we use your personal identifying information. This Privacy Policy may be modified at any time without notice to you. Please review this document each time you visit us or use any of our tools or services. Our Privacy Policy is our commitment to you that we provide not only the highest quality services and products, but that we understand that you expect us to safeguard the personal and business information that we collect. To this end, our Privacy Policy allows you to make an informed decision regarding your usage of the tools and services that we provide. As technology and circumstances change, we will continue to update, modify and enhance this Privacy Policy for your benefit as part of our commitment to you to provide the best possible services and security according to our high standards of business practices and ethics.
By using the tools and services we provide, and visiting our web site such activities become your express indication to us that you consent to our collection and use of your personal information as described herein. If we modify or enhance our Privacy Policies and related procedures, we will publish those modifications on this web page in order to make you aware of any such changes.
Confidentiality of Your Data
Exceptions to our Privacy Policy
Special Considerations
Confidentiality
Uses of Registration Data
Opt-Out Right
Cookies
Cookies are small programs that enhance your use of the Internet, in general, and specifically we may use cookies to enhance your usage of our functions.
The information gathered is not shared with third parties. You may turn off your cookies by adjusting the appropriate settings on your browser. Please consult the “Help” menu of your browser to learn how to adjust or turn your cookies off. Cookies do not reveal personal information and if you turn off your cookies you may find your enjoyment ease of use of the Internet, and our site, to be reduced or impaired.
In order to seek out and repair functionality issues with our servers and related programming, we may use your email and IP addresses for evaluation and diagnostic purposes.
Cookies may provide Recording Session information, show us visitor preferences regarding return visits to our web site, help us to manage subscription or private areas on our web site, record user specific tracking or aggregate tracking information of visitors and deliver user customized content based on user specific information, such as browser type, operating system type, operating system version number and so forth. None of the information gathered is shared with third parties.
Other possible uses for the information that we collect includes internal tracking, review, or is used for contacting purposes and then is archived by us for future usage. We also use the information we collect to provide custom content for our user base. Technical and business statistics are also collected via cookies: which allows us to tract the various paths users trace through our web site as they move from one web page to another. Cookies also account for the number of users who visit our site and to calculate the visitor capacity and scalable architecture of our web site. We do not use cookie technology to gather personal information about you.
Cookies are used as an important element of our ClickAndChat.com application to help us determine return users and to collect important user data and information which is useful to the user of the ClickAndChat.com application.
Links to Third Party Web Sites
General Information
We do not collect information about our visitors from third party sources, such as public records or entities, or private organizations.
We do not knowingly collect personal data or information from minors.
We have implemented security policies, rules and technical measures to protect the personal data that we have under our control. These policies, rules and technical measures help to protect your data from unauthorized access, improper use or disclosure, unauthorized modification, and unlawful destruction or accidental loss. However, note that no policy, rule or technical measure can offer 100% protection against unauthorized access, improper use or disclosure, unauthorized modification, unlawful destruction or accidental loss.
All our employees and data processors, who have access to, and are associated with the processing of personal data, are obligated to respect the confidentiality of our visitor’s and members’ personal data.
We use your personal information, in a general sense, to operate our business; that means that we use the information to provide customer service and to provide tools and services to our user base, including, individually, you or your business. We may also use the information we collect for the purpose of alerting you about changes to our business, web site or special offers we think you will find to be important. All emails sent to you are done so pursuant to standard industry security approaches and standards. You will be given the opportunity, during every correspondence, to notify us that you desire not to receive special offers, however, we do reserve the right to communicate with your regarding any direct business or customer account concerns relevant to your account and of course, to respond to any inquiries or comments that you forward to us regarding your account of the activities of our business or any other use of our tools and services.
Your password is protected by us from unauthorized access and usage via standard security approaches. However, no such process is 100% secured. Also, we advise you to never share your password and other sensitive information with any third party and to always verify by examining the address placed into your browser’s URL section that you are actually present at our web site before you enter in your user ID and password information.
How Can You Access and Correct Your Information? You may request access to all your personally identifiable information that we collect online and maintain in our database by emailed support@clickandchat.com.
Evaluation of our Privacy Policy practices and internal protocols; from time to time, our operations and business practices are reviewed for compliance with internal policies and procedures governing the security and confidentiality of our information. We provide ongoing training for regarding our standards and practices regarding the safeguarding of your personal information and in general limit access to any such information to those employees who are authorized to attend to your information for such reasonably required and necessary access thereto.
Credit Card Usage, Aggregated Data and More
Should you engage in a business transaction with us, such as purchasing a tool, product or service, we will collect the information necessary to complete that transaction. Credit card based purchases generally require you to provide the following information: your name, mailing address, email address, credit card number, home and or business phone number and other personal information, such as security codes or information such as your mother’s maiden name. We maintain your credit card related information once your purchase has been verified and processed via your credit card service provider for future usage, within a secured system. In the event of a charge back, the credit card service provider will provide us with such information for the purpose of our evaluation of the charge back request, including any protestations and or feedback issued by our company if we determine fraud has taken place. In the event of credit card fraud and similar defaulted payments, the credit card related information shall be used for collection related purposes.
Credit card information sent to use via our web site is transferred and transmitted via secure server software that provides industry standard encryption. Other information that you send via standard email will not be subjected to this high level of encryption so we advise you accordingly that you should never submit sensitive personal information such as credit card numbers and so forth via standard email to us.
Lost or Stolen Information
Cancellation
Use of Aggregated Information. ClickAndChat reserves the right to disclose to third parties information about Subscriber usage of the ClickAndChat Web site and any related services, including information gathered during your use of the Site. Any information disclosed will be in the form of aggregate data (such as overall patterns or demographic reports) that does not describe or identify any individual user.
Communications
You may be required to complete online registration forms that provide us with contact information (such as your name and street address), your email address and your phone numbers.
We may, from time to time, send you emails regarding our service so that we can directly communicate with you regarding issues we determine to be relevant.
No Liability for Acts of Third Parties
ClickAndChat reserves the right to change or update this Privacy Policy, or any other company policy or practice, at any time with reasonable notice to users of the Site. Any changes or updates will be effective immediately upon posting to the Site.
Contacting Us
|
Home | Live Chat Features | Live Chat Pricing | Live Chat Screen Shots | Signup For Live Chat
Enterprise Solutions | Affiliate Program | About Us | Download | Support | Sitemap
Terms & Conditions | Privacy Policy
Copyright © 2009, ClickAndChat.com. All rights reserved.
