Visitor Information

Visitor Information is collected and saved within the Live Chat Software for each and every visitor that comes to your web site. This data can be accessed in real time as the visitor is on your site. This feature will allow you to view general visitor details, past visit history, past chat transcripts, pending call back requests, geographical information and visitor contact information.

 

General Visitor Detail Screen

 

Past Visit History

 

Visitor Chat Transcripts

 

GEO IP Tool

 

Contact Information Tool