Party is Typing Notification

A "party is typing" status message pertaining to both the site visitor and the operator is sent to both chat participants when the chat session is in progress. The support operator is alerted when the site visitor is typing and the site visitor is notified when the support operator is typing a response.   This Live Chat Software feature tells your site visitors that a response is forthcoming and is being typed by the chat operator. Conversely, it tells your chat operator that the site visitor is typing a response and has not walked away from the work station.   Site Visitor Screen   Operator Screen