Proactive Chat Requests

Operators can proactively send chat invites directly through the Live Chat Software in order to initiate a chat session. The ability to initiate live chat with prospective customers can be strategically leveraged to convert casual inquires into sales. Furthermore, it allows operators to send chat requests while your visitors are on the pricing and order pages of your site, when the customer is most likely to place an order. Proactive chat requests are NOT effected by popup blockers.   The wording used in a proactive chat request can be customized for the operator sending the request. This can be a very useful tool when targeting to your clients specific needs. For example, the client application will show you what the customer typed in the search engine to get to your web site, furthermore the city and state of your visitor will be displayed within the client application. This valuable information can be used to strategically create an initiate proactive chat request for the site visitor which is almost guaranteed to grab the attention of your site visitor.   Invite Option in within Operator Application   Customizable Pop Up Sent to Visitor Screen