(888) 456-1147support@clickandchat.com
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LIVE CHAT SOFTWARE

CONNECTING YOU TO

YOUR CUSTOMERS

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LIVE CHAT OPERATOR SERVICE

Let our team keep your doors open 24/7

never miss an opportunity to connect

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We work hard to give you

A UNIQUE EXPERIENCE

SCHEDULE A DEMO 30 DAY FREE TRIAL
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SCALABLE SOLUTIONS:

START-UPS TO FORTUNE 500s

Implementing chat is easy and compatible with

tools used by emerging to established companies

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CLIENTS WE WORK WITH

Exceed Customer Expectations

NEVER LEAVE CUSTOMERS BEHIND

Lead your customers to the right place at the right time, every time through 24/7 chat.

BE A PROBLEM SOLVER

Provide instant gratification to customers through chat rather than have them wait for email or phone support to handle it.

KNOW YOUR CUSTOMERS BEFORE THEY WALK IN THE DOOR

Powerful analytics at your fingertips allow you to profile customers, anticipate questions, and lead them in the right direction.

BE IN MORE THAN ONE PLACE AT THE SAME TIME

Chat is proven to be 75% more effective and efficient over traditional phone and email support.

LISTEN to customer feedback, and adapt in real time

Improve agent performance using customer ratings, and increase customer satisfaction.

Maximize Return on Investment

INCREASE CONVERSION RATES BY ENGAGING CUSTOMERS

Proactively reach out to customers by monitoring their behavior and what interests them.

Reduce bounce rates, and make it stick

Track when and where visitors exit your site and learn how to increase retention to achieve results.

MAKE EVERY DOLLAR COUNT

Understand which keywords and campaigns are producing the best results, and refine your strategy to make the greatest impact.

Establish a 24/7 presence without the price tag

ClickAndChat’s Live Operator service provides your company a 24/7 presence so you never have to turn the lights off.

Manage Your Team to Excellence

Monitor your agents

Review in real time the effectiveness of your team, response rate, and quality of communication with customers.

POWERFUL TOOLS TO INCREASE RESULTS

Make informed decisions using real time analytics and reports that provide a path towards optimizing performance.

Reward agent performance

Leverage customer rankings into quantifiable results for Managers to set team goals and expectations.

Ensure customer satisfaction

Whisper answers to agents when needed by providing real-time assistance and training during chat sessions.

EFFECTIVE, POWERFUL, AND EASY

Start connecting with customers within minutes

You don’t need an IT department to start experiencing the benefits of the chat software – with a few clicks you can start chatting.

EASY TO LEARN, EASY TO USE

Intuitive software, elegantly designed to accommodate rapid roll out across all users with little training required.

Reduce overhead and increase productivity

Utilize ClickAndChat’s Live Operator service to realize the benefits of a 24/7 solution, without incurring the cost of hiring your own staff.

Increase customer satisfaction

Customer response rates can be dramatically reduced or eliminated by utilizing chat by a factor of 8:1

Safe, secure and reliable

State of the art encryption provides you and your customers a secure line of communication.

WANT TO LEARN MORE? TAKE THE TOUR!  START TOUR

30 Days Free